Our Recruitment module allows to easily create, store and send out emails to applicants who were not shortlisted to for the next recruitment stage.
This is a great tool to escape repeated manual work and individual communication.

ℹ️ Please note: you will require a user with Administrator permissions to set this up.

How to create a disqualification email template?

Let's start by venturing into Settings -> Recruitment -> Email templates.
Here you can find tools to create multiple email templates for various occasions. Let's create a new "Template for communication with applicants" by clicking "Add new":

Modal will open, allowing you to select Title, Subject and fill in the Description using various in-text placeholders. Please note that Title is the Title of template and will be used only within CakeHR.

When done, you're all set!

Using disqualification emails

When choosing to disqualify an applicant, your Hiring team member will see a Disqualify modal window. They may choose to send an email to applicant by checking the 'Send email to applicant' checkbox at the bottom of the modal window.
Then additional fields will appear allowing to select a template you have just created.

Selecting an email template from the list will automatically fill in the email contents - and the email is ready to go.

Can the applicant reply to the disqualification email?

Yes, disqualification email can be replied to. In such case the reply will be forward to the person who has sent the rejection email. Also, the reply will appear in applicant's profile, in Email tab:

If the employee who is the sender of the disqualificatoin email has stopped participating in hiring process after sending out the email, the CakeHR will forward the reply according to the following flow:

  1. Initial sender; if not present:
  2. Hiring manager, if not present:
  3. Hiring group administrator, if not present:
  4. CakeHR administrator

If you have any additional questions, please do not hesitate to reach out to our Support team using the icon on the right.

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